Effective Date: February 11, 2025

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At WiseTech, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and other information provided through contact forms or service inquiries.

• Technical Data: IP address, browser type, device information, and website usage statistics via cookies and analytics tools.

• Service Data: Information related to the IT services we provide, including support requests and system logs.

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2. How We Use Your Information

We collect and process information to:

• Provide and improve our IT services.

• Respond to inquiries and provide customer support.

• Enhance website performance and user experience.

• Ensure security, prevent fraud, and comply with legal obligations.

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3. Sharing of Information

WiseTech does not sell or rent personal information. However, we may share data with:

• Service Providers: Trusted third-party vendors assisting with IT support, hosting, payment processing, or marketing.

• Legal Authorities: If required by law or to protect WiseTech’s rights and security.

• Business Transfers: In case of a merger, acquisition, or business restructuring.

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4. Data Security

We implement robust security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we advise using strong passwords and security practices.

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5. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience. You can adjust cookie settings in your browser preferences.

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6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

Accessing, updating, or deleting your information.

Opting out of marketing communications.

Requesting details on how your data is used.

To exercise these rights, contact us at info@wisetech.ca

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7. Third-Party Links

Our website may contain links to third-party websites. WiseTech is not responsible for their privacy policies or content.

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8. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

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9. Contact Us

For questions about this Privacy Policy, please contact us at:

WiseTech

Email: info@wisetech.ca

Phone: 888-445-WISE

Address: 750-2 Robert Speck Parkway, Mississauga, ON L4Z 1h8

By using our website or services, you agree to this Privacy Policy.

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